What comes with my order?
Every CHICNAILS order includes everything you need for easy application:
- Handmade Press-On Nails
- Nail Glue
- Adhesive Tabs
- Mini Nail File
- Cuticle Stick
- Alcohol Prep Pad
Each order is carefully packaged and includes the essential application tools to help you achieve a salon-quality manicure at home.
How long does shipping take?
CHICNAILS ships from Australia within 1–2 business days.
Estimated delivery time:
• Australia: 3–7 business days
• International: 5–14 business days
Fast delivery of CHICNAILS press-on nails worldwide.
How long do custom orders take?
All custom press-on nails are handmade to order and typically require 4–5 weeks for production before shipping.
If your order includes both custom and ready-to-ship items, all items will be shipped together once the custom items are completed.
To receive ready-to-ship items earlier, please email support@chicnails.online before or shortly after placing your order. Separate shipping can be arranged, but additional shipping charges will apply.
Express or separate shipping does not shorten the production time for custom orders.
Do you offer express shipping?
Yes! Select express shipping at checkout for faster delivery.
Can I return or exchange my order?
We only accept exchanges within 7 days of delivery.
Refunds are not accepted unless the items are damaged or incorrect.
Items must be unused and in original packaging.
Return shipping is covered by the customer.
What size should I choose?
CHICNAILS offers XS, S, M, and L.
Use our How To guide to find your perfect fit.
Size exchanges are available for unused sets.
What are the nails made of?
CHICNAILS nails are crafted from high-quality PMMA acrylic.
They’re lightweight, durable, and comfortable to wear.
Are your nails reusable?
Yes! If removed gently and cleaned properly, CHICNAILS nails can be reused several times.
Perfect for events or everyday glam.
Are the nails handmade?
Yes — 100% handmade. Every CHICNAILS set is made with love, precision, and attention to detail..
How do I apply CHICNAILS press-on nails?
Clean, prep, size, apply glue or tabs, then press for 10–30 seconds.
Visit our How To Apply page for step-by-step instructions.
How long do CHICNAILS nails last?
CHICNAILS nails can last:
• Up to 2 weeks with nail glue (most secure)
• Up to 2 weeks with UV tabs (reusable-friendly)
• 3–10 days with sticker tabs (easy on/off)
Wear time varies depending on application and daily activities.
Are CHICNAILS nails waterproof?
Yes — water-resistant.
They're safe for handwashing, light showers, and daily wear.
To extend wear time, avoid soaking in hot water for long periods.
